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Hotel · Hanoi · Ha Noi Municipality

The Five Residences Hanoi

A 5-star residence in Ba Dinh, close to Lotte Observation Deck and the Old Quarter.

  • Rated 9.2 by verified guests
  • Indoor pool, sauna, and fitness centre
  • Apartments with kitchenette and washing machine
9.2 Perfect 310 reviews Booking.com 9.2 · 310 reviews

About

The Five Residences Hanoi

The Five Residences Hanoi sits on Doi Can Road in Ba Dinh, about 800 metres from the Lotte Observation Deck. The hotel pairs apartment-style rooms with full hotel services: a 24-hour reception, daily housekeeping, and a lift connect all floors. The property also runs a currency exchange, a coffee shop, and offers a paid airport shuttle.

Inside, guests find a mix of one to three-bedroom apartments and family rooms, most with a sitting area, dining table, and a kitchenette fitted with an electric kettle and cookware. The building includes an indoor swimming pool, a spa and wellness centre with a sauna and steam room, plus a fitness centre. Free Wi-Fi is available in public areas, and parking is on site.

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Apartment-style rooms with kitchenettes — Most rooms include a kitchenette with an electric kettle, cookware, and a dining table — plus a washing machine in some units.
  • Central location close to the Old Quarter — Guests repeatedly highlight the easy walk to the Old Quarter, with supermarkets, cafes, and shopping centres nearby.
  • On-site wellness and leisure facilities — An indoor pool, sauna, steam room, jacuzzi, and fitness centre are available, along with massage and beauty treatments.
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Worth weighing

3 to weigh
  • No pets allowed — The hotel does not accept pets, so plan accordingly if you're travelling with an animal.
  • Check-in starts at 14:00 — Rooms are available from 2 PM, with the latest check-in at 23:59. Early arrivals may need to wait or store luggage (luggage storage is available).
  • Some lower guest ratings for specific categories — While overall ratings are high, the 'cat8' category (likely value or location) scores 8.5, and a few reviews rate the experience between 7 and 8.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Two-Bedroom Apartment

  • 1 King-size bed

Three-Bedroom Apartment

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

Family Room

Family Private Bathroom Room

  • 2 King Size Beds
  • City view
  • Private bathroom

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Free Wi-Fi in public areas
  • Air conditioning
  • Heating
  • Lift
  • No smoking on site

Food & Drink

  • Restaurant
  • In-room breakfast
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Coffee shop

Recreation

  • Indoor swimming pool
  • Fitness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Spa & wellness centre

Services

  • 24-hour reception
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Currency exchange
  • Paid airport shuttle

Room Amenities

  • Flat-screen TV
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Washing machine
  • Ironing facilities
  • Free toiletries

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 310 reviews

Guest-rated 9.2/10 from 310 reviews

Booking.com · 9.2 · 310 reviews
9.2Verified guest

“The location is great, close to a supermarket and cafes.”

9.2Verified guest

“The food was excellent, with plenty of variety.”

9.2Verified guest

“Staff were attentive and friendly as expected. Rooms were spacious and the kitchenette was really useful. The beds with hypoallergenic and down pillows were comfortable. The location for getting to the Old Town was unbeatable.”

9.2Verified guest

“Excellent location for exploring the Old Town. Near cosy cafes, tasty restaurants, and two large shopping centres.”

9.2Verified guest

“We booked an apartment with good facilities. The hotel's location was marvellous for reaching the Old Town. We really enjoyed this beautiful place and didn't want to leave, totally recommend.”

9.2Verified guest

“The location was nice and absolutely perfect: shopping centres and supermarkets were within walking distance.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Lotte Observation Deck: About 800 metres from the hotel, the observation deck offers city views.

Old Quarter: Guests describe the location as ideal for exploring the historic Old Quarter, with many restaurants, cafes, and shops within walking distance.

Local amenities: Supermarkets, malls, and Huu Tiep Lake are nearby, making it easy to pick up supplies or enjoy a stroll.

345 Doi Can Road Lieu Giai Ward, Ba Dinh District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
83 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is at 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel have an airport shuttle?

Yes, there is a paid airport shuttle service.

What are the room options?

The hotel offers two-bedroom and three-bedroom apartments, as well as family rooms. Some include city views, balconies, and kitchenettes.

Is there a spa or pool?

Yes, the hotel has an indoor swimming pool, a spa and wellness centre with a sauna, steam room, jacuzzi, and massage services.

Nearby

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The bottom line

A well-rated 5-star residence that blends apartment comforts with hotel services, ideal for travellers who want space and a central base near the Old Quarter.

9.2Based on 310 guest reviews and a 9.2 overall rating

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